How to pick up your gear
In four simple steps
Buy your
voucher
Get your
email confirmation
Show it at
our store
Gear up and
enjoy!
No Chilean RUT?
At the payment step, choose "Otro" as the document type and enter digits only, no letters. If you're from Brazil, your CPF works.
Don't forget your valid photo ID
At pick-up, one person in the group leaves an ID with us for safekeeping — national ID card, passport or driver's licence — and we hand it back as soon as you return the gear.
Parking available
Our store in Las Condes
We'll see you at the counter
Clothing ready to try on
Quality gear
Opening hours: 5:00 AM to 8:00 PM, every day.
How to find our store
How to return your gear
Quick, tidy and stress-free.
Sit down and
get changed
Pack your
basket
Wait your turn
in the single line
Hand it in and
we check your gear
Get your return
stamp
Get your
ID back
Comfortable spaces
Baskets available
Single line
We check together